Job Vacancies
Location: Nazeing, Essex
Salary: £26 000 - £32 000 per annum, plus commission
Role:
As a TopGrass Lawn Technician, you would visit between 10-25 customer properties each day (depending on lawn sizes), expertly applying fertilisers, moss treatments, and weed treatments to customer lawns. You would also be responsible for carrying out renovation work: scarification, aeration, and lawn seeding. This would involve you being trained to expertly handle high-quality lawn renovation machinery to achieve the best results for your customers.
TopGrass will offer you high-quality, thorough, and effective training, developing you, over time, to be a specialist in the professional field of Lawn Care. Previous lawn care knowledge is not required for the role as we will train you in this field.
You would be the face of the company, meeting with the customers, providing problem-solving assistance through professional, scientific, expert advice on all lawn care related matters, recommending additional services where needed and relevant.
Doing the best for our customers is really important to us as a family-run business, which is why you would be assigned a set number of customers, aiming to be their sole technician visiting your customers for each of their treatments, 5+ times a year.
Getting to know your customers, building trust, and good rapport with them will ensure great job satisfaction, as you see the visible difference you are making to their green space. During the COVID19 pandemic, we have had many customers personally thank our technicians and office representatives for the excellent work they have done in continuing to provide a great outdoor space for them when they could not venture elsewhere, whilst at the same time keeping all our employees and customers safe through our rigorous covid19 control measures.
Another aspect of the role is to visit potential new customers, offering advice on the services that Topgrass can provide them and so begin to develop the TopGrass-customer relationship: one of a partnership providing expert lawn care advice and tips to the customer in order to begin the journey of achieving a beautiful lush green lawn.
You would largely manage your own day, while having the support of the office team back at the head office, ready to assist you where needed.
Once you are fully trained in TopGrass procedures, you would be assigned your own van and equipment which allows you to commute on most days directly to your customer properties from home, coming back into the depot 2-3 times a week to pick up products, carry out van checks and attend any team or individual meetings.
Required skills:
-
Professional, customer-focused interpersonal skills for face-to-face and phone interactions with customers.
-
Able to prioritise and organise, with good attention to detail. You must be able to keep track of your daily tasks and manage your own daily workload as well liaising with the office team for any customer requests/questions.
-
Ability to work well in a team
-
Good communication skills, liaising with the office team to problem solve and provide excellent customer service.
-
GCSE English and Maths or equivalent.
Preferred Skills
Career Opportunities and Job Perks:
We are a medium-sized business, able to provide the opportunity to learn a wide variety of skills in all areas within our business.
As a family-run business, we pride ourselves on being able to offer long-term career and development opportunities through our annual Performance Development Scheme. Please see our careers page on our website for more information (https://www.topgrass.net/careers/why_work_for_us.aspx). There is also a link to our career path on this page if you would like to see how the company is structured and how you would fit in and make progress.
Hours of Work:
We offer an annualised hours system which means we are able to provide additional days off at Christmas and New Year in addition to your annual leave allocation. Typical hours of work are 7.30 to 16.00, with a 30-minute lunch break. Start and finish times can be variable due to the nature of a driving position.
Working hours are then increased to 7.30 to 17.00 during the busy lawn renovation time in September and October to allow for additional time off at Christmas and New Year.
We also have the following benefits and perks:
- Commission on work sold and done
- Company Sick Pay
- Paid emergency/compassionate leave
- Additional Maternity and Paternity Leave Pay
- Performance Development Scheme
- Paid Training
- Team Building Days
- Company Vehicle Provided for Lawn Technicians for commuting and visiting customer properties and the depot.
- Christmas Break Scheme
- Career Progression Pathway Provided
- Break Out Facilities Provided
- Work Devices Provided
- Paid Overtime
- Well-Being Support
- Annual Leave Flexibility
- Employee Consultation
- Occupational Health Surveillance
- Uniform Provided
- Free Annual TopGrass Treatments and Aeration
- Internal Competitions and Prizes
For full details on all of our company perks, please visit our website page: https://www.topgrass.net/benefits_and_perks.aspx
For further information, or to apply for the position, please click here to go to the full advert on Indeed.
Location: Marton, Nr Rugby
Salary: £25 000 - £31 000 per annum, plus commission
Role:
As a TopGrass Lawn Technician, you would visit between 10-25 customer properties each day (depending on lawn sizes), expertly applying fertilisers, moss treatments, and weed treatments to customer lawns. You would also be responsible for carrying out renovation work: scarification, aeration, and lawn seeding. This would involve you being trained to expertly handle high-quality lawn renovation machinery to achieve the best results for your customers.
TopGrass will offer you high-quality, thorough, and effective training, developing you, over time, to be a specialist in the professional field of Lawn Care. Previous lawn care knowledge is not required for the role as we will train you in this field.
You would be the face of the company, meeting with the customers, providing problem-solving assistance through professional, scientific, expert advice on all lawn care related matters, recommending additional services where needed and relevant.
Doing the best for our customers is really important to us as a family-run business, which is why you would be assigned a set number of customers, aiming to be their sole technician visiting your customers for each of their treatments, 5+ times a year.
Getting to know your customers, building trust, and good rapport with them will ensure great job satisfaction, as you see the visible difference you are making to their green space. During the COVID19 pandemic, we have had many customers personally thank our technicians and office representatives for the excellent work they have done in continuing to provide a great outdoor space for them when they could not venture elsewhere, whilst at the same time keeping all our employees and customers safe through our rigorous covid19 control measures.
Another aspect of the role is to visit potential new customers, offering advice on the services that Topgrass can provide them and so begin to develop the TopGrass-customer relationship: one of a partnership providing expert lawn care advice and tips to the customer in order to begin the journey of achieving a beautiful lush green lawn.
You would largely manage your own day, while having the support of the office team back at the head office, ready to assist you where needed.
Once you are fully trained in TopGrass procedures, you would be assigned your own van and equipment which allows you to commute on most days directly to your customer properties from home, coming back into the depot 2-3 times a week to pick up products, carry out van checks and attend any team or individual meetings.
Required skills:
-
Professional, customer-focused interpersonal skills for face-to-face and phone interactions with customers.
-
Able to prioritise and organise, with good attention to detail. You must be able to keep track of your daily tasks and manage your own daily workload as well liaising with the office team for any customer requests/questions.
-
Ability to work well in a team
-
Good communication skills, liaising with the office team to problem solve and provide excellent customer service.
-
GCSE English and Maths or equivalent.
Preferred Skills
Career Opportunities and Job Perks:
We are a medium-sized business, able to provide the opportunity to learn a wide variety of skills in all areas within our business.
As a family-run business, we pride ourselves on being able to offer long-term career and development opportunities through our annual Performance Development Scheme. Please see our careers page on our website for more information (https://www.topgrass.net/careers/why_work_for_us.aspx). There is also a link to our career path on this page if you would like to see how the company is structured and how you would fit in and make progress.
Hours of Work:
We offer an annualised hours system which means we are able to provide additional days off at Christmas and New Year in addition to your annual leave allocation. Typical hours of work are 7.30 to 16.00, with a 30-minute lunch break. Start and finish times can be variable due to the nature of a driving position.
Working hours are then increased to 7.30 to 17.00 during the busy lawn renovation time in September and October to allow for additional time off at Christmas and New Year.
We also have the following benefits and perks:
- Commission on work sold and done
- Company Sick Pay
- Paid emergency/compassionate leave
- Additional Maternity and Paternity Leave Pay
- Performance Development Scheme
- Paid Training
- Team Building Days
- Company Vehicle Provided for Lawn Technicians for commuting and visiting customer properties and the depot.
- Christmas Break Scheme
- Career Progression Pathway Provided
- Break Out Facilities Provided
- Work Devices Provided
- Paid Overtime
- Well-Being Support
- Annual Leave Flexibility
- Employee Consultation
- Occupational Health Surveillance
- Uniform Provided
- Free Annual TopGrass Treatments and Aeration
- Internal Competitions and Prizes
For full details on all of our company perks, please visit our website page: https://www.topgrass.net/benefits_and_perks.aspx
For further information, or to apply for the position, please click here to go to the full advert on Indeed.
Location: Marton, Nr Rugby
Salary: £25 000 - £31 000 per annum, plus commission
Role:
Would you like to:
- Have a better work-life balance?
- Enjoy the benefits of a varied role that includes comfortable office work and a bit of outdoor work to enjoy nature?
- Have family-friendly, sociable working hours?
- Have a week and a half off at Christmas and New Year without using any annual leave?
- Work Weekdays only with no evening or weekend work?
- Be part of a welcoming and supportive team?
Do you:
- Have customer service experience?
- Have any other form of office experience: sales, accounts, marketing?
- Have experience in the green industry or like looking after your own garden/plants?
- Or have none of the above experience at all?
We have successfully employed candidates within each of these categories. We love to welcome experienced team members and at the same time are more than happy to train you from the ground up! (Pun intended!)
The only requirement we have for candidates is to have a desire to learn new skills and challenge yourself!
About Us
TopGrass is the UK’s number 1 independent lawn care company. We are a medium-sized family-run company centered around team building and career development opportunities for its employees. We currently employ around 30 people across three different teams. For more information on TopGrass services please visit www.topgrass.net.
Here’s what some of our employees say about working for us*:
- “Lovely place to work, very friendly and everyone is willing to help you learn”
- “Management is freindly and approachable and listens to suggestions”
- “I definitely feel like a valued member of the team. Health and safety is a huge priority so I always feel safe at work”
- “Good work life balance and a supportive team and management”
- “I've been made to feel very welcome as part of the TopGrass family”
* The above comments are from an anonymous company survey from July 2022
Want to see what we get up to each week? Follow us on Facebook or Instagram! www.facebook.com/TopGrassLawnCare/
https://www.instagram.com/topgrasslawncare/?hl=en
The role and working environment:
The TopGrass Graduate Scheme offers an extremely varied and interesting role in which you will get the opportunity to learn about and work in all departments within the company, with your main focus being customer engagement: effectively informing and advising customers.
In order to be able to advise customers from a place of knowledge, you will also learn the Lawn Technician field role. This involves visiting customer properties with a Senior Lawn Technician in order to learn how to apply fertilisers, weed killers, moss treatments, and how to renovate a lawn. You will also receive full training on customer services, sales and financial accounting in order to effectively use the IT systems associated with customer engagement. This well-rounded training programme is aimed at providing you with the skills and knowledge to effectively advise new, existing, and potential customers on TopGrass services.
You will also provide support and cover for the Lawn Technician and Customer Service teams where required.
The role is primarily based in the Head Office at Marton (nr Rugby), apart from the time spent visiting customer properties for technical training. You will be working very closely alongside a team of around 10 other office personnel, based in accounts, marketing, sales and customer services. You will also be liaising with 20 field technicians who work independently in the Southeast and Midlands areas, which will require the successful candidate to have good communication and team-building skills. We also have regular work-based competitions with prizes and even some table football tournaments for a bit of light relief and team-building!
Required skills:
Very good computer skills in order to use the CRM (customer relation management) software which is used in customer services, customer engagement and an app version of the software is used by the Lawn Technicians.
Professional, customer-focused interpersonal skills for face-to-face and phone interactions with customers.
Very good organisational, prioritisation, and attention to detail skills are essential in order to keep track of your tasks within the team and with the customers that you are assisting and advising. You will be liaising with customers and colleagues via text, email, and phone to deliver high-quality and timely service.
A degree-level qualification with honours.
Career Opportunities and Job Perks:
We are a medium-sized business, able to provide the opportunity to learn a wide variety of skills in all areas within our business.
As a family-run business, we pride ourselves on being able to offer long-term career and development opportunities through our annual Performance Development Scheme. Please see our careers page on our website for more information (www.topgrass.net/careers/why_work_for_us.aspx). There is also a link to our career path on this page if you would like to see how the company is structured.
Hours of Work:
We offer an annualised hours system which means we are able to provide additional days off at Christmas and New Year in addition to your annual leave allocation. Typical hours of work are 7.30 to 16.00 or 8.00 to 16.30, with a 30-minute break. Hours are increased to 7.30 to 17.00 during the busy time in September and October to allow for additional time off at Christmas and New Year.
We also have the following benefits and perks:
- Commission on work sold and done
- Company Sick Pay
- Paid emergency/compassionate leave
- Additional Maternity and Paternity Leave Pay
- Performance Development Scheme
- Paid Training
- Team Building Days
- Company Vehicle Provided for Lawn Technicians for commuting and visiting customer properties and the depot.
- Christmas Break Scheme
- Career Progression Pathway Provided
- Break Out Facilities Provided
- Work Devices Provided
- Paid Overtime
- Well-Being Support
- Annual Leave Flexibility
- Employee Consultation
- Occupational Health Surveillance
- Uniform Provided
- Free Annual TopGrass Treatments and Aeration
- Internal Competitions and Prizes
For full details on all of our company perks, please visit our website page: https://www.topgrass.net/benefits_and_perks.aspx
For further information, or to apply for the position, please click here to go to the full advert on Indeed.
Click here to apply for this role